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Due to an overwhelming request for an entry level
industry certification, the American Society of
Transportation and Logistics (AST&L) now offers the
Professional Designation in Logistics and Supply Chain
Management (PLS) to professionals seeking an
understanding of the key strategies for improving
customer service and increasing the efficiency of their
logistics and supply chain operations. The purpose of
the PLS is to recognize individuals that have completed
a course of study examining the strategies for improving
logistics and supply chain operations and are seeking to
apply this knowledge within their profession.
Prerequisites
You must have a bachelor’s degree or three years of
professional experience.
PLS Designation
This designation is granted to those who have
successfully passed the comprehensive examination.
Either the full expression or the initials may be used
after the individual’s name on business cards,
stationery, etc.
Recertification
The PLS designation requires recertification every five
years. Requirements for recertification include
attending an industry-related conference,
industry-related education program or completing a
module in the AST&L CTL Certification Program.
Exam Requirements
Professional Designation in Logistics and Supply Chain
Management (PLS) consists of only one examination. The
text book for PLS exam is:
• Logistics and Supply Chain Management: Creating
Value-adding Networks, 3rd edition, Christopher, Martin,
Pitman Publishing, 2005, ISBN 978-0-273-68176-2, 320
pages.
Other suggested readings include CSCMP definition of
logistics
(http://cscmp.org/aboutcscmp/definitions.asp), SCOR
Overview (http://www.supply-chain.org), and a
limited number of readings available on the Internet
(such as
http://www.ascet.com).
Topics Covered
Logistics and Competitive Strategy
Supply Chain Management vs. Logistics
Competitive Advantage
Supply Chain vs. Value Chain
Mission of Logistics Management
Supply Chain and Competitive Performance
Competitive Environment
Logistics and Customer Value
Marketing-Logistics Interface
Delivering Customer Value
Customer Service Defined
Impact of Stock outs
Customer Service-Customer Retention
Market-Driven Supply Chains
Customer Service Objectives
Customer Service Priorities
Service Standards
Logistics Cost and Performance
Logistics and Profitability
Logistics and Shareholder Value
Logistics Cost Analysis
Total Cost Analysis
Logistics Costing
Customer Profitability
Product Profitability
Activity Based CostingCreating the Responsive
Supply Chain
Push-Pull Supply Chains
JIT
Agility
Responsiveness
Strategic Lead-Time Management
Time-Based Competition
Lead Time
“Pipeline” Management
Lead Time Gap |
Supply Chain Synchronization
Extended Enterprise/Virtual Supply Chain
Information in the Virtual Supply Chain
Implications of the Virtual Supply Chain
Quick Response Logistics
Quick Response Production
System Dynamics
Collaboration
Vendor Managed Inventory
Managing the Global “Pipeline”
Globalization
Global Visibility
Global Organization
Local to Global Roll-Up
Managing Supply Chain Risk
Supply Chain Vulnerability
Supply Chain Risk Profiles
Managing Supply Chain Risk
Robust Supply Chains
Supply Chain Integration
The Logistics Vision
Traditional Organizations
The Logistics Organization
Logistics as Change Agent
Benchmarking
The Era of Network Competition
New Organizational Paradigm
Supply Networks
Future Supply Chains
Business Transformations
Implications of Transformations for
Logistics
Supply Chain Orchestration
3PL-4PL |
Please also refer to the Professional Designation in
Logistics and Supply Chain Management (PLS)
Study Guide. The PLS Study Guide is available on request
from KnoWerX on no charge basis once
you register for the PLS exam.
Exam Form and Format
Exam questions are in multiple choice format. There is a
four-hour time limit to complete the exam,
although it may be completed in a shorter time period. A
score of 70% or higher is required to pass
the exam; a candidate who scores below 70% may take the
exam again.
Exam Schedule
On an exam date, any of the four-hour exams can be taken
either in a morning administration or in an
afternoon administration. The schedule of each
administration is as follows:
|
Reporting Time |
Exam Begins
(Approx.) |
Exam Ends
(Approx.) |
|
08:30 a.m. |
09:00 a.m. |
01:30 p.m. |
Sourcing Text Book
Currently, the exam fee includes the cost of the text
book that will be given free to you.
Exam Preparation Method
Candidates may prepare for the examinations in various
ways. Candidates usually prepare
individually by means of home study using text books.
Other methods of preparation include group
studies and corporate trainings.
All policies and procedures in this information booklet
are subject to change. 4
The number of hours of study required to prepare for the
exam depends on many factors, including
but not limited to, one’s background (education and/or
work experience in similar field), learning
ability, stress, study environment, etc. It can vary
significantly from one person to another person.
Click here to get Important Dates
Exam Registration Procedure
• Fill in the Examination Registration Form (in the
prescribed MS-Excel sheet) & send it as an
e-mail attachment to one of the e-mails nearest to your
city
bengaluru@knowerx.com |
chennai@knowerx.com
| delhi@knowerx.com
|
hyderabad@knowerx.com |
kolkata@knowerx.com
| mumbai@knowerx.com
| nagpur@knowerx.com
| nasik@knowerx.com
| pune@knowerx.com.
If you do not have the MS-Excel form, please
download from
http://www.itli.co.in/Exam_Registration_Form_200902.xls
or
send a request through e-mail. We will e-mail you
immediately.
• Use one of the following three methods to make the
payment:
• Make the payment by
Mumbai or at par cheque / DD payable at Mumbai,
favoring “KnoWerX Education (India) Private Limited” &
courier it along with the filled-up Examination
Registration Form.
OR
All policies and procedures in this information booklet
are subject to change.
• Deposit the cheque/DD
(please do not deposit cash) favoring “KnoWerX
Education (India) Private Limited”, in the bank account
mentioned below & send your filled-up Examination
Registration Form by e-mail to one of the e-mails
nearest to your city
bengaluru@knowerx.com |
chennai@knowerx.com
| delhi@knowerx.com
|
hyderabad@knowerx.com |
kolkata@knowerx.com
| mumbai@knowerx.com
| nagpur@knowerx.com
| nasik@knowerx.com
| pune@knowerx.com.
Please mention the payment details in your
mail (cheque or DD number).
OR
• Make the payment by
Electronic Fund Transfer from ICICI/HDFC bank to the
respective bank account of KnoWerX. Send the filled-up
application form with transaction details, by e-mail to
one of the e-mails nearest to your city
bengaluru@knowerx.com |
chennai@knowerx.com
| delhi@knowerx.com
|
hyderabad@knowerx.com |
kolkata@knowerx.com
| mumbai@knowerx.com
| nagpur@knowerx.com
| nasik@knowerx.com
| pune@knowerx.com.
Please mention the payment details in your
mail (transaction number in case of EFT).
• Account Details:
o ICICI:
Account number : 1074 05 000014
Account name : KnoWerX Education (India) Private Limited
Account type : Current
Branch : Shop No. 54 and 55, Saraf Choudhary Nagar,
Thakur Complex, Kandivali (East),
Mumbai – 400 101
Branch code : 1074
MICR Code : 400 229 056
IFSC : ICIC0001074
o HDFC:
Account number : 0182 2320 000422
Account name : KnoWerX Education (India) Private Limited
Account type : Current
Branch : Thakur Enclave Sankul, 90 Feet Road,
Thakur Complex, Kandivali (East),
Mumbai – 400 101
Branch code : 0182
MICR Code : 400 240 035
IFSC : HDFC0000182
Swift code : HDFCINBB
As we send all communications by courier, while
specifying your mailing address in the Examination
Registration Form, please be sure that someone is always
there in the daytime to receive courier
documents at that address, and hand-over to you the same
day. Please avoid giving the address of a
large organisation, as our experience shows that courier
documents may get lost, or reach late, or
handled carelessly. If a document returns back for
whatever reason, we will resend it only after
recovering a shipping and handling charges of Rs.100 fro
you.
If you stay outside India and want us to courier to an
address outside India, the courier charges will be
charged extra. We prefer that you give us an address in
India for couriering.
After You Have Registered
Confirmation Notice
After your registration has been processed, KnoWerX will
provide you with a registration confirmation.
If you have not received your confirmation within two
weeks before the scheduled exam date, contact
KnoWerX immediately. Each confirmation lists the
candidate’s name, address, and KnoWerX ID
All policies and procedures in this information booklet
are subject to change.
number; the test location; reporting time; and other
important information. You should verify that the
information on the confirmation is correct. If any
information is not correct, you should contact
KnoWerX immediately.
Changes
To change your exam centre within India, send a written
request to KnoWerX no later than 14 days
before the scheduled exam date (no fees is required to
be paid). To reschedule your registration to
the next available examination date in India (if the
registration deadline for the next examination date
has not already passed), send a written request to
KnoWerX along with a processing fees of Rs.2,230
(Rs.2,020 + 10.3% service tax, rounded to Rs.10) no
later than 14 days before the scheduled exam
date. You may reschedule an exam registration for the
next available examination date only once.
Cancellations
To cancel your registration, send a written request to
KnoWerX no later than 7 days before the
scheduled exam date. You will be refunded Rs.10,500 if
normal registration fees was paid, and
Rs.8,000 if retake registration fees was paid. You will
receive the cancellation amount after 4 to 6
weeks after the exam date.
Medical or Other Emergencies on Exam Day
Only the following documented excuses are acceptable
reasons for missing your scheduled exam:
• a serious illness (either yourself or an immediate
family member)
• a death in the immediate family
• a disabling traffic accident
If you miss an exam for one of the reasons listed above,
send a written explanation to KnoWerX
within 10 days following your exam date. One of the
following should accompany your written
explanation:
• a letter from a physician or other professional on
letterhead (which includes the title, address,
and telephone number of the professional) giving the
reason for your absence
• the appropriate death notice
You have two choices after you have missed the exam:
• Reschedule your exam to the next exam date. For doing
this, you must pay a processing fees
of Rs.6,680 (Rs.6,060 + 10.3% service tax, rounded to
Rs.10) to KnoWerX.
• Cancel your exam and take the refund. You will be
refunded Rs.12,500 if normal registration
fees was paid, and Rs.10,000 if retake registration fees
was paid. You will receive the
cancellation amount after 4 to 6 weeks after the exam
date.
On the Day of the Exam
What You Must Bring
• A primary identification, which must include a recent
photograph and signature, such as a
o Valid driver’s license
o Valid passport
o Valid voter’s identification card
o Valid PAN card
o Valid company identification card
o Recent notarized passport photograph with signature.
If you do not bring these items on exam day, you will be
denied admission to the examination.
You will be considered as absent or failing to appear
for the exam, and you will forfeit the full
exam fee. There are no exceptions to this policy.
All policies and procedures in this information booklet
are subject to change. 7
• A secondary identification, which must include your
signature, such as a
o Valid credit card
o Valid debit card
• Ballpoint pen with an extra blue/blank ink refill.
• A simple, nonprogrammable calculator.
During the Exam
No breaks are scheduled during any exam. If you must
leave the room during an exam, notify the test
centre manager before doing so. Timing will not stop
during a break.
The specific rules pertaining to the conduct of the
examinations are printed on the front of the
examination book. Read them carefully before answering
the first question. Candidates are expected
to exercise honest and ethical behavior during the
exams.
Misconduct: The test centre manager is authorized to
dismiss you from a test session for
• creating a disturbance
• giving or receiving help
• using notes, books, wristwatch calculators, digital
assistants, or other aids
• attempting to remove scratch paper from the testing
room
• attempting to remove test questions (in any format)
from the testing room
• failing to follow the test centre manager’s
directions.
If you engage in any of these forms of misconduct, your
exam will not be scored and your fees will not
be refunded. Furthermore, acts of misconduct may result
in
• cancellation of your prior or current exam scores
• revocation of your certification
In addition, because the entire question data bank, each
exam form, and all exam materials are
copyrighted and are the legal property of AST&L, legal
action will be taken against anyone who
violates the copyright laws by distributing examination
content or materials through any form of
reproduction. Oral or written communication during the
exam is strictly prohibited.
After the Exam is Over
Pass-Fail Information
You will receive your exam results approximately four to
six weeks after the exam date through an email.
If you have not received your results after eight weeks,
contact KnoWerX. A score of 70% or
higher is required to pass the exam; a candidate who
scores below 70% may take the exam again.
Retaking Exams
If you fail an exam, you must wait 30 days before
retaking the same exam.
AST&L PLS Certificate
Candidates who attain AST&L PLS status will receive a
personalized certificate approximately six to
eight weeks after receiving the passing score.
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