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   PROFESSIONAL DESIGNATION IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT (PLS)
.
 PLS INFORMATION BOOKLET

Due to an overwhelming request for an entry level industry certification, the American Society of Transportation and Logistics (AST&L) now offers the Professional Designation in Logistics and Supply Chain Management (PLS) to professionals seeking an understanding of the key strategies for improving customer service and increasing the efficiency of their logistics and supply chain operations. The purpose of the PLS is to recognize individuals that have completed a course of study examining the strategies for improving logistics and supply chain operations and are seeking to apply this knowledge within their profession.
 

Prerequisites
You must have a bachelor’s degree or three years of professional experience.

PLS Designation
This designation is granted to those who have successfully passed the comprehensive examination. Either the full expression or the initials may be used after the individual’s name on business cards, stationery, etc.

Recertification
The PLS designation requires recertification every five years. Requirements for recertification include attending an industry-related conference, industry-related education program or completing a module in the AST&L CTL Certification Program.

Exam Requirements
Professional Designation in Logistics and Supply Chain Management (PLS) consists of only one examination. The text book for PLS exam is:
• Logistics and Supply Chain Management: Creating Value-adding Networks, 3rd edition, Christopher, Martin, Pitman Publishing, 2005, ISBN 978-0-273-68176-2, 320 pages.

Other suggested readings include CSCMP definition of logistics
(http://cscmp.org/aboutcscmp/definitions.asp), SCOR Overview (http://www.supply-chain.org), and a
limited number of readings available on the Internet (such as http://www.ascet.com).

Topics Covered
 

Logistics and Competitive Strategy
Supply Chain Management vs. Logistics
Competitive Advantage
Supply Chain vs. Value Chain
Mission of Logistics Management
Supply Chain and Competitive Performance
Competitive Environment

Logistics and Customer Value
Marketing-Logistics Interface
Delivering Customer Value
Customer Service Defined
Impact of Stock outs
Customer Service-Customer Retention
Market-Driven Supply Chains
Customer Service Objectives
Customer Service Priorities
Service Standards

Logistics Cost and Performance
Logistics and Profitability
Logistics and Shareholder Value
Logistics Cost Analysis
Total Cost Analysis
Logistics Costing
Customer Profitability
Product Profitability
Activity Based Costing

Creating the Responsive Supply Chain
Push-Pull Supply Chains
JIT
Agility
Responsiveness

Strategic Lead-Time Management
Time-Based Competition
Lead Time
“Pipeline” Management
Lead Time Gap

Supply Chain Synchronization
Extended Enterprise/Virtual Supply Chain
Information in the Virtual Supply Chain
Implications of the Virtual Supply Chain
Quick Response Logistics
Quick Response Production
System Dynamics
Collaboration
Vendor Managed Inventory

Managing the Global “Pipeline”
Globalization
Global Visibility
Global Organization
Local to Global Roll-Up

Managing Supply Chain Risk
Supply Chain Vulnerability
Supply Chain Risk Profiles
Managing Supply Chain Risk
Robust Supply Chains

Supply Chain Integration
The Logistics Vision
Traditional Organizations
The Logistics Organization
Logistics as Change Agent
Benchmarking

The Era of Network Competition
New Organizational Paradigm
Supply Networks
Future Supply Chains
Business Transformations
Implications of Transformations for

Logistics
Supply Chain Orchestration
3PL-4PL


Please also refer to the Professional Designation in Logistics and Supply Chain Management (PLS)
Study Guide. The PLS Study Guide is available on request from KnoWerX on no charge basis once
you register for the PLS exam.

Exam Form and Format
Exam questions are in multiple choice format. There is a four-hour time limit to complete the exam,
although it may be completed in a shorter time period. A score of 70% or higher is required to pass
the exam; a candidate who scores below 70% may take the exam again.

Exam Schedule
On an exam date, any of the four-hour exams can be taken either in a morning administration or in an
afternoon administration. The schedule of each administration is as follows:
 

Reporting Time

Exam Begins
(Approx.)

Exam Ends
(Approx.)

08:30 a.m.

 09:00 a.m.

 01:30 p.m.


Sourcing Text Book
Currently, the exam fee includes the cost of the text book that will be given free to you.

Exam Preparation Method
Candidates may prepare for the examinations in various ways. Candidates usually prepare
individually by means of home study using text books. Other methods of preparation include group
studies and corporate trainings.
All policies and procedures in this information booklet are subject to change. 4
The number of hours of study required to prepare for the exam depends on many factors, including
but not limited to, one’s background (education and/or work experience in similar field), learning
ability, stress, study environment, etc. It can vary significantly from one person to another person.

Click here to get  Important Dates

 

Exam Registration Procedure

• Fill in the Examination Registration Form (in the prescribed MS-Excel sheet) & send it as an
e-mail attachment to one of the e-mails nearest to your city
bengaluru@knowerx.com | chennai@knowerx.com | delhi@knowerx.com | hyderabad@knowerx.com | kolkata@knowerx.com | mumbai@knowerx.com | nagpur@knowerx.com | nasik@knowerx.com | pune@knowerx.com.

If you do not have the MS-Excel form, please
download from http://www.itli.co.in/Exam_Registration_Form_200902.xls or
send a request through e-mail. We will e-mail you immediately.

• Use one of the following three methods to make the payment:
Make the payment by Mumbai or at par cheque / DD payable at Mumbai, favoring “KnoWerX Education (India) Private Limited” & courier it along with the filled-up Examination Registration Form.
OR
All policies and procedures in this information booklet are subject to change.

Deposit the cheque/DD (please do not deposit cash) favoring “KnoWerX Education (India) Private Limited”, in the bank account mentioned below & send your filled-up Examination Registration Form by e-mail to one of the e-mails nearest to your city
bengaluru@knowerx.com | chennai@knowerx.com | delhi@knowerx.com | hyderabad@knowerx.com | kolkata@knowerx.com | mumbai@knowerx.com | nagpur@knowerx.com | nasik@knowerx.com | pune@knowerx.com.
 Please mention the payment details in your mail (cheque or DD number).
OR
Make the payment by Electronic Fund Transfer from ICICI/HDFC bank to the respective bank account of KnoWerX. Send the filled-up application form with transaction details, by e-mail to one of the e-mails nearest to your city bengaluru@knowerx.com | chennai@knowerx.com | delhi@knowerx.com | hyderabad@knowerx.com | kolkata@knowerx.com | mumbai@knowerx.com | nagpur@knowerx.com | nasik@knowerx.com | pune@knowerx.com.
 Please mention the payment details in your mail (transaction number in case of EFT).

Account Details:
o ICICI:
Account number : 1074 05 000014
Account name : KnoWerX Education (India) Private Limited
Account type : Current
Branch : Shop No. 54 and 55, Saraf Choudhary Nagar,
Thakur Complex, Kandivali (East),
Mumbai – 400 101
Branch code : 1074
MICR Code : 400 229 056
IFSC : ICIC0001074

o HDFC:
Account number : 0182 2320 000422
Account name : KnoWerX Education (India) Private Limited
Account type : Current
Branch : Thakur Enclave Sankul, 90 Feet Road,
Thakur Complex, Kandivali (East),
Mumbai – 400 101
Branch code : 0182
MICR Code : 400 240 035
IFSC : HDFC0000182
Swift code : HDFCINBB

As we send all communications by courier, while specifying your mailing address in the Examination
Registration Form, please be sure that someone is always there in the daytime to receive courier
documents at that address, and hand-over to you the same day. Please avoid giving the address of a
large organisation, as our experience shows that courier documents may get lost, or reach late, or
handled carelessly. If a document returns back for whatever reason, we will resend it only after
recovering a shipping and handling charges of Rs.100 fro you.
If you stay outside India and want us to courier to an address outside India, the courier charges will be
charged extra. We prefer that you give us an address in India for couriering.

After You Have Registered
Confirmation Notice
After your registration has been processed, KnoWerX will provide you with a registration confirmation.
If you have not received your confirmation within two weeks before the scheduled exam date, contact
KnoWerX immediately. Each confirmation lists the candidate’s name, address, and KnoWerX ID
All policies and procedures in this information booklet are subject to change.
number; the test location; reporting time; and other important information. You should verify that the
information on the confirmation is correct. If any information is not correct, you should contact
KnoWerX immediately.

Changes
To change your exam centre within India, send a written request to KnoWerX no later than 14 days
before the scheduled exam date (no fees is required to be paid). To reschedule your registration to
the next available examination date in India (if the registration deadline for the next examination date
has not already passed), send a written request to KnoWerX along with a processing fees of Rs.2,230
(Rs.2,020 + 10.3% service tax, rounded to Rs.10) no later than 14 days before the scheduled exam
date. You may reschedule an exam registration for the next available examination date only once.

Cancellations
To cancel your registration, send a written request to KnoWerX no later than 7 days before the
scheduled exam date. You will be refunded Rs.10,500 if normal registration fees was paid, and
Rs.8,000 if retake registration fees was paid. You will receive the cancellation amount after 4 to 6
weeks after the exam date.

Medical or Other Emergencies on Exam Day
Only the following documented excuses are acceptable reasons for missing your scheduled exam:
• a serious illness (either yourself or an immediate family member)
• a death in the immediate family
• a disabling traffic accident
If you miss an exam for one of the reasons listed above, send a written explanation to KnoWerX
within 10 days following your exam date. One of the following should accompany your written
explanation:
• a letter from a physician or other professional on letterhead (which includes the title, address,
and telephone number of the professional) giving the reason for your absence
• the appropriate death notice
You have two choices after you have missed the exam:
• Reschedule your exam to the next exam date. For doing this, you must pay a processing fees
of Rs.6,680 (Rs.6,060 + 10.3% service tax, rounded to Rs.10) to KnoWerX.
• Cancel your exam and take the refund. You will be refunded Rs.12,500 if normal registration
fees was paid, and Rs.10,000 if retake registration fees was paid. You will receive the
cancellation amount after 4 to 6 weeks after the exam date.

On the Day of the Exam
What You Must Bring
• A primary identification, which must include a recent photograph and signature, such as a
o Valid driver’s license
o Valid passport
o Valid voter’s identification card
o Valid PAN card
o Valid company identification card
o Recent notarized passport photograph with signature.
If you do not bring these items on exam day, you will be denied admission to the examination.
You will be considered as absent or failing to appear for the exam, and you will forfeit the full
exam fee. There are no exceptions to this policy.
All policies and procedures in this information booklet are subject to change. 7
• A secondary identification, which must include your signature, such as a
o Valid credit card
o Valid debit card
• Ballpoint pen with an extra blue/blank ink refill.
• A simple, nonprogrammable calculator.

During the Exam
No breaks are scheduled during any exam. If you must leave the room during an exam, notify the test
centre manager before doing so. Timing will not stop during a break.

The specific rules pertaining to the conduct of the examinations are printed on the front of the
examination book. Read them carefully before answering the first question. Candidates are expected
to exercise honest and ethical behavior during the exams.

Misconduct: The test centre manager is authorized to dismiss you from a test session for
• creating a disturbance
• giving or receiving help
• using notes, books, wristwatch calculators, digital assistants, or other aids
• attempting to remove scratch paper from the testing room
• attempting to remove test questions (in any format) from the testing room
• failing to follow the test centre manager’s directions.

If you engage in any of these forms of misconduct, your exam will not be scored and your fees will not
be refunded. Furthermore, acts of misconduct may result in
• cancellation of your prior or current exam scores
• revocation of your certification

In addition, because the entire question data bank, each exam form, and all exam materials are
copyrighted and are the legal property of AST&L, legal action will be taken against anyone who
violates the copyright laws by distributing examination content or materials through any form of
reproduction. Oral or written communication during the exam is strictly prohibited.

After the Exam is Over
Pass-Fail Information
You will receive your exam results approximately four to six weeks after the exam date through an email.
If you have not received your results after eight weeks, contact KnoWerX. A score of 70% or
higher is required to pass the exam; a candidate who scores below 70% may take the exam again.

Retaking Exams
If you fail an exam, you must wait 30 days before retaking the same exam.

AST&L PLS Certificate
Candidates who attain AST&L PLS status will receive a personalized certificate approximately six to
eight weeks after receiving the passing score.
 

 

For more information, you can download the .doc version of the
PLS Information Booklet

Click here to download


 

 

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